Difference between revisions of "Help:Login"
From SUS Redbooks
(→Login problems: +more) |
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==Login problems== | ==Login problems== | ||
If you cannot log in, | If you cannot log in, | ||
| − | #Try re-typing your username and password. | + | #Try re-typing your username and password. Passwords are case-sensitive. But you probably already tried that, so... |
#If you forgot your password, you may '''reset it'''. Go to [[Special:Userlogin]], type your username in the "Username" box. Click "E-mail my password". You should receive a new password to access your account. | #If you forgot your password, you may '''reset it'''. Go to [[Special:Userlogin]], type your username in the "Username" box. Click "E-mail my password". You should receive a new password to access your account. | ||
#If you did not receive a new password, verify that your e-mail address is the one you provided to Redbooks. If so, try resetting your password again. | #If you did not receive a new password, verify that your e-mail address is the one you provided to Redbooks. If so, try resetting your password again. | ||
#Contact [[User talk:Rbwebmaster|the webmaster]]. If you really care, your account's statistics (e.g. edit counts) may be reset. | #Contact [[User talk:Rbwebmaster|the webmaster]]. If you really care, your account's statistics (e.g. edit counts) may be reset. | ||
Revision as of 15:33, 22 May 2009
Creating an account
Request one with the VP Academic or the Redbooks webmaster. Please provide your email address.
Login problems
If you cannot log in,
- Try re-typing your username and password. Passwords are case-sensitive. But you probably already tried that, so...
- If you forgot your password, you may reset it. Go to Special:Userlogin, type your username in the "Username" box. Click "E-mail my password". You should receive a new password to access your account.
- If you did not receive a new password, verify that your e-mail address is the one you provided to Redbooks. If so, try resetting your password again.
- Contact the webmaster. If you really care, your account's statistics (e.g. edit counts) may be reset.
